Frequently Asked Questions (fAQ)

Check the most asked questions

What is the likelihood of getting simple amenities like electricity warm showers and personalized storage?

We are equipped with a very capable and efficient generator system. Freezing or warming what you desire is available at all times.
We have installed a state of the art warm water system to cater for your needs.

How available is your customer service?

Our friendly and knowledgeable customer services representatives are available to answer your questions 24/7/365.
You can phone in, send an email or chats to us on our social media apps and pages.

What if there is an emergency?

For Police, Ambulance and Fire Click Here
For Hospitals Click Here
Please note that these links go to an external website

What services do you currently offer on satellite TV?

Our DVB Satellite System, brings you all the major news networks. BBC, CNN, France 24, DW, Al Jazeera.
There are also stations for Documentaries and the natural world, Sport, Movies, Children.
Quite basically what you would get in Europe and America. Let us know if you require different regions or languages.

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